Cookie Policy
Our website uses cookies for a number of reasons. It helps us to provide you with an informative, user friendly experience when you browse our website and also allows us to improve our site.
By continuing to browse the site, you are agreeing to our use of cookies, however it is possible to control their use and adjust their settings. This may affect the functionality of our website and you may not be able to use some of our services.
What Are Cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. We can access the cookie data in order to customise our website and services.
What Cookies Do We Use?
Our cookies : Our website uses
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Some of these cookies may be stored in your browser and you can manage cookies in accordance with the instructions below. There are some examples below of cookies that may be stored on your browser.
Type of Cookie : Examples of Purpose
Session cookies: These cookies are used to record a session/visit to our website. The session cookie allows the website to remember what you did on a previous page or previous visit. The content of the cookies is usually a unique ID number.
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We have two distinct web environments.
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The pages under claridian.co.uk are hosted by Wix, a cloud-based web development environment. Their cookies are essential to the operation of the site and may be called XSRF-TOKEN, hs, svSession, SSR-caching, _wixCIDX, _wix_browser_sess, consent-policy, smSession, TS*, bSession, and fedops.logger.sessionId.
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The pages under chat.aiaccountant.uk are hosted on AWS. The only cookie (connect.sid) is essential to the operation of the site as it is used to ensure that only the registered user has access to the information relating to their company and their R&D tax relief claim.
Google Analytics: These cookies help us understand how you engage with our sales website: claridian.co.uk. These cookies allow us to distinguish different users and sessions and also to identify how a user accessed our website (eg via a search engine). These cookies may be called utma, utmb, utmc or utmz.
Google Analytics does not have access to the pages where you enter or review data relating to your R&D tax relief claim: chat.aiaccountant.uk.
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TikTok Analytics: These cookies help us understand how you engage with both our websites These cookies allow us to distinguish different users and sessions and also to identify how a user accessed our website (eg via a TikTok advert). These cookies may be called _ttp.
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TikTok Analytics does not have access to the contents of the pages where you enter or review data relating to your R&D tax relief claim. Server-side events merely signal that a particular user got to a particular step in the process.
Advertising cookies: We do not use cookies to help make our advertising more relevant to users as our sites do not contain advertising.
Third Party Partner Cookies
Our website
Our sales website (claridian.co.uk) uses Google Analytics for web traffic analysis. They may set cookies during your visit.
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Our service website (chat.aiaccountant.uk) does not use any third-party products that set cookies.
Third Party websites
Our website may contain links to other websites. These third-party sites will have their own privacy and cookie policies and may collect and use your personal information in different way. You should read their own privacy policy and cookie policy.
Where We Store Your Personal Data
The information that we collect from you is stored within the European Economic Area ("EEA"). Your information is not handled by staff working outside the EEA.
We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All information you provide to us is stored on our secure servers or on secure servers operated by a third party (AWS).
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
If you chose to send us information via email, we cannot guarantee the security of this information. Once we have received your information, we will use strict procedures and security features to ensure it is dealt with in accordance with this Privacy Notice.
How To Delete or Remove Cookies
We do not use cookies to collect personal information about you. You may control or delete the cookies that we use, however it may result in parts or all of our website not functioning correctly.
If you wish to delete or remove cookies, you can find more information at www.aboutcookies.org
Change to Our Cookie Policy
We may revise these terms at any time by amending this page, so it is advisable that you check this page from time to time.
This Cookie Policy was last updated 6th June 2024.
How to Contact Us:
If you have any questions, comments and requests regarding this cookie policy, you are welcome to contact us via email at policies@nhal.uk